• Improve workplace communication skills
• Enhance both internal and external customer service performance
• Empower business relationships through enhanced interpersonal communication skills
• Increase workplace productivity and retention

• Spark your creativity on demands
• Turn problems into opportunities
• Increase your number of new and practical ideas dramatically
• Gain contributions from everyone in the organization by using idea-generating tools that are productive and fun

• Understanding what Assertiveness is
• Understanding how it benefits workplace communication
• Acquiring the skills of Assertive Communication
• Using Transactional analysis to communicate assertively
• Dealing with 'Aggressive' and 'Submissive' behavior (Training)

SHUBHAM LEARNINGS PROGRAMMES ENSURE BENEFITS OF :

• Improved personal performance and personal contribution
• Increased knowledge and highly developed skills
• The revealing of hidden skills and talents
• Increased job satisfaction and staff retention
• Maximized business and personal growth
• Improved working relationship with teams
• Greater capacity to identify and manage future challenges and change